Questionnaire now closed

The online questionnaire is now closed. Please look back here at the end of August for the finished report.

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It’s not too late to fill in our online TTC Passenger Audit questionnaire!

Thank you to all of those who came out on Saturday July 17th and participating in person, your input is greatly appreciated!

If you did not get a chance to join us on Saturday July 17th, it’s not too late for you to put in your two cents. Click here to fill out the online version of the survey by July 31st 2010 and keep an eye out for our final report at the end of the Summer!

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One more day until the TTC Passenger Audit

Dear TTC Passenger Audit participants,

Tomorrow’s the big day! The audit starts at 11am and goes until approximately 12:30pm (12-1:30 if you’re participating at Yorkdale station). Bring you questionnaires and please let ticket collectors know that you’re there for the audit when you pay your fare.

See you there!

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Only days to go until the TTC Passenger Audit!

The TTC Passenger Audit is almost upon us! Don’t delay, sign up and have your say in our Transit System.

With just days to go until the audit, we’ve had some great response from local community groups. The Toronto Cyclists Union, Arts for Children and Youth and Art Starts have all shown great initiative in using the audit as a means to improve the overall passenger experience by investigating how to accommodate bicycle infrastructure and the use of space for art across the TTC. The Toronto Entertainment District BIA and the St Clair Gardens BIA have also signed up to lead audits, as have some generous local residents.

Check out this press release to see how things are progressing.

Don’t forget to download and print the new expanded audit questionnaire and bring it with you this Saturday July 17th at 11am! The updated questionnaire includes questions developed by the Toronto Cyclists Union, Arts for Children and Youth, and Art Starts.

See you there!

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Welcome to the TTC Passenger Audit!

Hello, and welcome to the TTC Passenger Audit website.

It’s time for residents of Toronto to take ownership of our public spaces, starting with our transit system.

That’s why I’ve been working with community leaders to organize the first ever TTC Passenger Audit of subway and RT stations.

On Saturday, July 17 from 11am to 12:30pm, dozens of volunteers will fan out across the system armed with pencils and audit questionnaires, to gather a comprehensive list of the station repairs, cleaning and maintenance needs of the TTC.

We invite the comments and participation of all interested Torontonians, from individuals to community groups and businesses.

Following the audit we will collate that data and present it to the TTC for staff to take action on it.

On this site, you’ll find a page for each station.  We are asking you to join in on July 17th, however if you can’t join us on July 17, you’re welcome to download the questionnaire and send us your comments for your home station. You can also sign up to be an “audit facilitator” at a station of your choice.


Councillor Joe Mihevc
Ward 21, St. Paul’s West
Vice-Chair, Toronto Transit Commission

We would like to extend a special “thank you” to Steven Del Duca, Mike Varey, and Joe MacDonald for all their help in planning and organizing this event.

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